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At DSG Global Ltd, we are committed to providing fast, reliable, and transparent shipping services for all our customers. This Shipping Policy explains how orders are processed, shipped, and delivered, as well as your rights and responsibilities.
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are processed on business days (Monday to Friday, excluding UK public holidays).
You will receive a confirmation email once your order has been processed and dispatched.
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time (UK) | Estimated Delivery Time (International) |
|---|---|---|
| Standard Shipping | 3–7 business days | 7–21 business days |
| Express Shipping | 1–3 business days | 3–10 business days |
| Courier / Special Delivery | 1–2 business days | 3–7 business days |
Note: Delivery times are estimates and may vary due to customs clearance, public holidays, or unforeseen logistical delays.
Shipping fees depend on the destination, weight, and shipping method selected at checkout.
Standard shipping is free for orders over £[amount] within the UK.
International shipping costs are calculated at checkout.
Once your order is shipped, you will receive a tracking number by email.
You can track your order using the provided link from the carrier.
DSG Global Ltd currently ships to most countries worldwide.
Certain regions may be restricted due to customs regulations or shipping carrier limitations.
Customers are responsible for ensuring that delivery addresses are accurate. DSG Global Ltd is not liable for delays or lost packages due to incorrect address information.
International shipments may be subject to customs duties, import taxes, and fees levied by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
DSG Global Ltd is not responsible for delays caused by customs clearance.
If your package is lost or damaged during transit, please contact our customer service within 7 days of delivery or expected delivery date.
DSG Global Ltd will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.
For shipping inquiries or assistance, please contact us:
Email: info@dsgstore.com
Phone: +44 7561 245920
Address: 4 Raven Road, Unit 1C3-1025, London, United Kingdom, E18 1HB
DSG Global Ltd is committed to ensuring a fast, secure, and reliable delivery experience for every customer.
100% Satisfaction Guaranteed
100% customer satisfaction is not just a promise, it’s our standard.
We are always by your side with quality service, trust, and fast solutions.
Our quality products combine durability, aesthetics, and reliability.
We prioritize high standards and customer satisfaction in every detail.
Shipping & Operations
With our fast and reliable shipping service, your orders are delivered safely and on time. Care at every step, satisfaction with every delivery. 🚚